Charter of good customer relations

CVP’s vision is to enable all its customers, from large accounts to the smallest, to benefit from its environmental and economic innovations on all of its packaging products, from specific to standard.

Because our customers are at the heart of our organization chart and their satisfaction and success are at the heart of our concerns, the CVP team is committed to:

  • Welcome and communicate with courtesy and transparency.
  • Apply your skills with ethics, respect and a sense of service.
  • Develop the skills of each employee through continuous training.
  • Accompany its customers in their projects by actively listening to their expectations
  • Develop its spirit of innovation by integrating the triple economic, social and environmental dimension into all projects.
  • Be available and responsive in its responses, offer anticipatory and innovative solutions and provide each of our customers with a clear and appropriate response.
  • Study and submit to its customers competitive rates and services adapted to their needs.

Respect its values and the LUCIE label (www.labellucie.com)

  • With a rigorous selection of its partners guaranteeing safe and responsible production facilities and equipment
  • For a force of proposal for its customers
  • With the confidentiality of personal and private information of all its stakeholders
  • For the preservation of our planet

By respecting its commitments, CVP ensures its sustainability to support its customers and partners in order to meet the economic challenges of tomorrow.

The CVP-team